AI systems, installed in person  ·  UK

Get your evenings back.

We come to your office, find the work that eats your week, and install AI systems to run it. Email answered. Meetings turned into actions. Numbers that explain themselves. Built free — from £399/month to run.

Book a free 15-minute call → Book the discovery visit — £499
Built for UK owner-managed businesses — roughly 5 to 50 people.
Nothing sends without your approval GDPR-clean Your data never trains anyone's model Visit refunded if we find nothing worth building
Inbox — triaged overnight
07:30
JW
Contract renewal — needs your callJames W · "Before we sign, can we discuss the…"
Needs you
SP
Supplier quote for March orderSarah P · "Please find attached our revised…"
Delegated
MT
Re: Proposal — looks great, next steps?Reply drafted in your voice · ready to review
Drafted
NL
Webinar: 10 growth hacks for 2026!!Newsletter · no action needed
Ignored
Draft reply · in your voice
✓6 replies drafted — waiting for your approval
Meeting → 4 actions loggedMinutes did themselves · 11:30
Proposal drafted — your voiceFrom the sales call · you edit, you send
Invoices chased, politelyWho-owes-what on your desk · 17:00
No rip-and-replace — we build around what you already run
Outlook Gmail Xero QuickBooks HubSpot Make n8n …and your CRM
Sound familiar?

You didn't start a business to do admin.

It's Sunday night and you're clearing the inbox. Again.

The numbers are "in Xero somewhere" — but what they mean takes a weekend to work out.

Meetings happen, notes don't. Actions evaporate.

Marketing money goes out. Nobody can say exactly what came back.

Chasing overdue invoices feels awkward, so it happens late — and cash arrives later.

Your best people keep asking you the same questions, because you're the manual.

None of this needs you. It just doesn't know it yet.

The shift

Recording is a commodity.
Understanding is the product.

Most "AI tools" transcribe, summarise and file. That's the easy part — and not where the value is.

The value is what happens next. The report that explains why the margin moved. The anomaly flagged before it costs you. The proposal drafted in your voice while you drive home. The follow-up that went out because a system — not your memory — owned it.

You know how to use ChatGPT. That's a world away from a personalised agent system working for you every day.

A chat window

  • ✕Starts blank every morning — knows nothing about your business
  • ✕You type, it answers, you copy-paste the result somewhere
  • ✕Only works while you're sitting there driving it
  • ✕One person, one prompt, one tab at a time
  • ✕Forgets the answer the moment you close it
What we install

Your personalised agent system

  • ✓Connected to your inbox, calendar, CRM and accounts
  • ✓Knows your voice, your clients, your numbers, your rules
  • ✓Runs on schedule — while you sleep, drive and sell
  • ✓Drafts, chases and flags without being asked
  • ✓Works for the whole team, with someone accountable for it
We don't sell you tools. We install outcomes — at your desk, around the way your business already works.
What we install

Six jobs we take off your desk.

01 / EMAIL

Your inbox, handled.

Overnight, every email lands in one of three piles. Needs you — a decision only you can make. Delegate — forwarded to the right person, with instructions. Ignore — noise, gone.

Replies wait in drafts, written in your voice. You read, tweak, send. Ten minutes over coffee, not two hours a night.

Needs you4 emails — decisions only you can make
Delegate9 forwarded, with instructions
Ignore31 gone. You never see them
Drafted6 replies in your voice, awaiting your OK
02 / QUOTES

A voice note becomes the quote.

You leave the site. You talk for forty seconds. You drive off.

Voice note · 0:41 · from the van

"…full rewire on the second floor, call it three days with two lads… new distribution board… usual day rate plus materials, and stick ten percent on the board for contingency…"

[ Ninety seconds later ]
QUOTE #114 — Hartley & Sondraft
Second-floor rewire — labour, 3 days × 2£2,880
Distribution board — supply & fit (incl. 10%)£704
Materials, estimated£690
Total, ex VAT£4,274
✓ In your format — you edit, you send
MONTHLY REPORT — OCTOBER1 page
Revenue up 6% — the two new trade accounts are landing.
⚠ Margin down 2.1 points. Packaging costs have crept 14% since May — worth a call to the supplier this week.
Cash is fine this month. Watch late October: three big invoices land in the same week.
✓ Four minutes to read — zero spreadsheets
03 / NUMBERS

A report that explains itself.

Not dashboards. Sentences. What changed, why it changed, and what to do about it — written from your Xero or QuickBooks, every month.

And when something moves oddly, it's flagged the day it happens — not discovered at year end.

04 / MEETINGS

Minutes that do themselves.

Every meeting captured and turned into actions someone actually chases. A one-page brief before you walk in.

05 / GETTING PAID

Invoices chased politely.

Overdue invoices chased consistently, without the awkwardness. A weekly who-owes-what on your desk.

06 / TEAM

You stop being the manual.

An assistant trained on your own SOPs and history. Your team asks it — not you.

+ / AND THEN

Whatever the visit finds.

Also on the menu: CRM tidy-ups, tender first drafts, CV screening, HR letters, KPI dashboards, voice-notes-to-tasks.

Most clients start with two of these and add more each quarter. That's the point of the model.

A working day, with Offload running

The day runs itself. You run the business.

07:30
Inbox already triaged.Replies drafted, waiting for approval.
08:55
Briefed before you walk in.One page on who you're meeting.
11:30
Minutes did themselves.Actions logged and chased.
15:00
Proposal drafted from the sales call.You edit, you send.
17:00
Invoices chased politely.Weekly who-owes-what on your desk.
17:30
You leave.And the systems keep working.
What it looks like in practice

Three businesses. Three quieter weeks.

Engineering services · 14 people

The MD who stopped doing Sunday admin

Before: 80 emails a day, quotes written at the weekend, meetings that ended in thin air.

After: inbox handled by 07:30, quotes drafted from site-visit voice notes, every action tracked and chased.

≈9 hrs
a week back, most of it evenings
Read the full story → Wholesale & distribution · 30 people

The invoices that chased themselves

Before: numbers "in Xero somewhere", debtors chased late because chasing felt awkward, cash tight every quiet month.

After: a one-page report that explains itself, polite chasing on autopilot, a supplier price creep caught in week two.

−11 days
off average debtor days
Read the full story → Creative agency · 9 people

The founder who stopped being the manual

Before: every process lived in her head, proposals ate the evenings, the CRM was half fiction.

After: the team asks the knowledge assistant instead, proposals draft themselves from the call, the pipeline updates itself.

1 week
first full week off in three years
Read the full story →

These are illustrative engagements — composites of the workflow patterns we find again and again, with the numbers a typical build produces. Named client case studies will appear here as each first cohort completes.

Do the maths

What's your admin actually costing?

£27,600
of your time spent on admin every year — 46 full working days a system could be running instead.
At £75/hour, Offload pays for itself once it saves you 75 minutes a week. Email triage alone typically saves more than that.

Based on 46 working weeks a year and the £399/month starting price. Your discovery visit puts real numbers on this.

How it works — and what it costs

One visit. A written plan. A fixed price.

Step 1 · Discovery visit
£499 one-off

Half a day at your office.

We shadow how your week actually runs, find where the hours and the blind spots are, and agree the systems that pay back first. You get a written scope and a fixed monthly price before anything is built.

Find-the-hours guarantee: if the visit doesn't find you meaningful hours to win back, we tell you on the day — and the £499 is refunded.

Christoff BerlageYour visit is with Christoff — the founder, not a salesperson.
That's the deal
Step 2 · The build
Free

Every system, set up and trained.

We set up every system, connect the tools you already use, and train you and your team until it sticks. You pay nothing for the build.

Step 3 · Run, support, improve
from £399/month

Monitored, fixed, upgraded.

Priced to scope: how many systems, how many people, how much support. We monitor, fix, and ship an upgrade every quarter, with one point of contact whenever you need us. Six-month minimum term — then cancel any month.

Why six months? Month one is setup. Month two is habit. The compounding starts around month three. By month six you'll know exactly what it's worth — and you stay because it's working, not because a contract says so.
Why in person

Zoom consultants sell you prompts. We sit where your team sits.

The workflows that eat your week don't show up on a discovery call — they show up at desks, in inboxes, in the gap between what the process says and what actually happens. We build on site, around the real thing. That's why the systems stick.

Christoff working at a client's deskOn site — not on Zoom
Seen at the deskSarah retypes every order from email into the CRM. 2 hrs/day.
Not in any process docQuotes wait on one spreadsheet only Dave understands.
Fixed on site, week oneBoth automated. 11 hours a week back.
An illustrative week one — the pattern we see at almost every desk.
Christoff Berlage, founder of Offload
Christoff BerlageFounder — the one who turns up
Who turns up at your office

Hello — I'm Christoff. A German, from Sunderland.

Fifteen years running digital acquisition and performance for banks and brands — Barclaycard, Virgin Money and TARGOBANK on the regulated end, North East businesses on the roll-your-sleeves-up end. Six- and seven-figure budgets, FCA-compliant campaigns, GDPR discipline as a habit, not a checkbox.

I've also built my own companies from a spare room — Shopify stores, data products, the lot. So I know exactly which jobs eat an owner's week, because they've eaten mine. Now I install the AI systems that give those hours back.

German thoroughness, North East directness: if there's nothing worth building at your place, I'll tell you on the day — and stop.

15 yrs digital & performance Barclaycard · Virgin Money · TARGOBANK FCA-regulated & GDPR background 3× founder Hands-on with AI, daily
That's me on LinkedIn — check
The small print that matters

Built safe. Owned by you.

Approval gates

Nothing — no email, no invoice, no post — sends without a human saying yes.

Your data stays yours

Business-grade tools only, data processing agreement as standard, nothing trains anyone's model.

Your accounts, not ours

Everything is built in accounts you own. Leave any time after the minimum term and it all keeps belonging to you.

No rip-and-replace

We build around Outlook, Gmail, Xero, QuickBooks, your CRM — whatever you already run.

Questions, answered

The things everyone asks.

Will AI send things without me seeing them?+
No. Every outbound email, invoice chase or post waits for your approval until you decide otherwise. Most clients loosen the gates over time; that's always your call.
We already use ChatGPT.+
Good — that means the team's willing. But a tool isn't a system. The difference is the wiring: connected to your inbox, your CRM, your accounts, running on schedule with someone accountable for it. That wiring is what we build.
What tools do you use?+
Business-tier AI accounts (Claude, ChatGPT), automation platforms like Make and n8n, and whatever you already run — Outlook or Gmail, Xero or QuickBooks, your CRM. Boring, proven, supported.
What does "from £399" actually mean?+
The monthly price depends on scope: how many of the four systems, how many people use them, and the support level you want. It's fixed in writing at the discovery stage — no surprises after.
Why is the build free?+
Because we only win if the systems keep working. The free build puts the risk on us to scope well and build things that last — which is exactly the incentive you want your provider to have.
Is our data safe?+
Yes: GDPR-compliant setup, a data processing agreement as standard, business-grade tools with training on your data switched off, and access you can revoke at any time.
Christoff Berlage Christoff Berlage · the one who turns up

One call. A written plan. A quieter business.

Start with a free 15-minute call — or go straight to the discovery visit: half a day on site, £499, refunded if we find nothing worth building. Either way, you'll know exactly which hours you're getting back and what it costs to keep them.

Book a free 15-minute call → Ready now? Book the discovery visit — £499.